Cookie Policy
Choosing your cookies on basustainabilityreport.co.uk
To manage or change your cookie preferences, click on the Customise button. Otherwise, read on to understand how we use cookies and similar technologies.
What are cookies?
When you travel with us online – through our websites, apps or other digital services (our services) – we want your experience to be smooth, secure and tailored to you. To help us do this, we use cookies and similar technologies. These include:
- Small data files stored on your device (cookies)
- Tiny images or code snippets (pixels and tags)
- Tools or code that sit inside apps (software development kits or SDKs)
- Server-side technologies, such as scripts or event-handling services that support analytics, security and the delivery of advertising or measurement signals
These technologies work together to help us understand how our services are used, keep them secure and display content that’s relevant to you. When we refer to ‘cookies’ in this policy, we mean all of these technologies.
This policy explains how we use them, what choices you have and how you can control technologies that aren’t essential for our services to run.
Why we use cookies and similar technologies
They help us to:
- Keep our services safe, secure and working properly
- Remember your bookings, logins and preferences
- Understand how people use our websites and apps so that we can improve them
- Show products, services and offers that are more relevant to you
- Enable certain features, such as social media sharing and fraud-prevention checks
- Support server-side processes (for example, sending privacy-approved signals that help us measure the performance of British Airways campaigns without placing additional data on your device)
Controlling your cookies
When you first visit one of our sites or apps, you’ll see a notice explaining the types of cookies we use. Through our , you can accept or decline categories of cookies (apart from those essential for our services to run) and change your mind at any time.
View our cookie listing below for more detailed information about each cookie.
Different cookies on different services
Not all of our websites, apps or digital services use every category of cookie or technology. Some may use only essential and performance cookies, while others also include advertising or social media tools.
When you visit, you’ll only be asked about the categories that are in use on that particular site or app. You won’t be asked to consent to categories that aren’t relevant to the service you’re using.
How long cookies last
Cookies and similar technologies last for different periods of time:
- Session cookies expire when you close your browser
- Persistent cookies remain for a set period or until you delete them
You can find out how long each cookie lasts in our cookie listing below.
Responsibility for cookies
Each British Airways Group company operating a site, app or other digital service where cookies are used, is responsible for the cookies placed on that service.
How do I refuse cookies?
In addition to choosing which category of optional cookies to accept in our , you can refuse to have some, or all cookies placed on your device. You can do this by altering the settings on your internet browser (including Internet Explorer, Google Chrome, Firefox and others). How you do this will depend on the internet browser you use. You can find out how to switch off your cookies either by consulting the online ‘Help’ or ‘Preferences’ menu for your browser.
If you change your browser settings to refuse all cookies (including essential cookies), you may not be able to continue to use all or parts of our services. For example, deleting cookies may require you to reconfirm preferences (like your language and region) and may cause some pages or features to stop working.